02.02.2026 - Uncategorized

Certified Watch Repairs vs. Non-Certified Watch Repairs

Through our 10 years of hands-on experience working with watch technicians and delivery specialist watch repairs at Luxe Watches, we have learned that not all repair services are created equal. While many watch owners assume that repairs are largely interchangeable, the distinction between certified watch repairs vs. non-certified watch repairs has a direct impact on accuracy, longevity, and overall reliability. 

This perspective comes not from theory, but from ongoing exposure to real-world outcomes, both successful and problematic, across a wide range of watches and repair environments. 

What does a Watch Service Include?

What We Mean by Certified Watch Repairs

When we speak about certified watch repair, we refer to work performed by a trained watch technician who has completed formal education and earned recognised credentials through established horological programs or manufacturer-authorised training.

From our perspective, certification is not just a credential or a warranty—it reflects a technician’s proven ability to:

  • Diagnose complex mechanical and quartz movements
  • Follow manufacturer-approved repair procedures
  • Use calibrated tools and proper testing equipment when undertaking battery replacements
  • Meet documented performance and accuracy standards set by the watchmakers

Certified watch repair technicians are trained to follow precise procedures, work within tight tolerances, and test their work against documented performance standards. This disciplined approach is especially important when servicing modern mechanical movements, complications, or timepieces with strict manufacturer specifications.

How Non-Certified Watch Repairs Differ

We have also worked with and evaluated non-certified repair services. Some non-certified watch technicians rely on years of practical experience, while others operate with limited training and tools. The primary challenge we face is inconsistency.

Without standardised education or accountability, non-certified watch repairs can vary widely in quality. Basic services may be completed adequately, but more complex work often reveals problems in diagnostics, lubrication practices, pressure testing, or component handling. 

Over time, these issues can lead to avoidable wear or performance failures. 

The Role of Specialist Watch Repairs

In our work, specialist watch repairs occupy a category of their own. These repairs typically involve:

  • Mechanical overhauls by certified watchmakers
  • Chronograph servicing in a high-calibre service centre
  • Vintage watch restoration using high-end, original parts
  • Water-resistance testing and sealing to reduce future water damage
  • Brand-specific movement work, such as Rolex, Tag Heuer, or Omega

Based on our experience, specialist watch repairs are best handled by certified professionals. The margin for error is narrow, replacement parts are often brand-specific, and improper techniques can permanently affect a watch’s value and function. Certification ensures that watch repair technicians approach these tasks with both technical skill and procedural discipline. 

Why Certification Matters to Watch Owners

Having worked alongside a wide range of watch technicians, both externally and in our in-house studio, we view certification as a foundational requirement, rather than an optional credential. While not every certified repair is flawless, certification creates consistency, accountability, and adherence to best practices- qualities that are essential in horology.

How to Tell if a Watch Needs Servicing

For routine tasks, non-certified services may appear sufficient. For any issue involving movement integrity, long-term performance, or specialist watch repairs, we consistently recommend certified watch repair. 

Our Professional Perspective

The difference between certified watch repairs vs. non-certified watch repairs becomes more evident over time. Accuracy, durability, and reliability are not achieved through shortcuts or guesswork. They are the result of training, standards, and experience applied correctly. 

From our standpoint, understanding who is servicing your watch and how they are qualified is just as important as the repair itself.

Book a watch repair with Luxe Watches (10 years of experience)