26.01.2024 - Luxe Watches

Our new service centre is officially open!

We are so excited to announce that our new state-of-the art service centre is now open.

When we moved from our Buckhurst Hill boutique, we kept the building as we knew we had great plans afoot!

And now we can reveal that we are now offering a wide range of services to help watch fans preserve their modern and vintage luxury timepieces.

We have a whole team of experienced watchmakers and skilled polishers on hand there, waiting to check out your Rolex, Patek, Cartier or Richard Milles, for a host of maintenance requirements.

What we offer 

Exclusively using genuine manufacturer parts, tools, and equipment, we offer a range of services from minor adjustments and battery replacements to intricate repairs and full restorations.

Some of the services we offer include: 

Watch glass: The glass or crystal protects the elements underneath, but are exposed to the elements themselves. They can sometimes get scratched, or if you are very unfortunate, crack entirely. Whether the watch crystal is made of glass or plastic, we can replace it for you. 

Bezel replacement: The bezel holds the glass in place. With our bezel repair service, scratches and scuffs can be removed and broken/missing bezels can be replaced.

Battery replacement: Even the highest end watches have batteries that can’t last forever. This service opens up the watch to insert a brand-new battery, and reseals the watch as if it had just come out of the factory. 

In addition to individual services, we are also pleased to offer comprehensive servicing packages. These packages include regular maintenance and expert advice to ensure your timepiece remains as flawless as ever. 

We understand that luxury watches are delicate, and therefore, they require careful maintenance to prolong their lifespan and increase their value.

You can check out our top 10 luxury watch maintenance tips


Our managing director, Nicholas Hickey is very enthusiastic about the new service centre, as it is driven by experienced craftsmanship.

He said: “It’s always been our plan to have a dedicated service centre and now it’s a reality, we’re really looking forward to our clients being able to use it. We hope it will exceed all expectations.

“Whether it’s a minor adjustment or a full restoration, no detail is overlooked. Even if your watch is past its prime, our watchmakers can breathe new life into your timepiece with precision and dedication.”

Preserve and enhance

Nicholas Hickey emphasises the importance of effective maintenance for luxury watches.

“Luxury watches are delicate and, therefore, need careful maintenance to prolong their lifespan and increase their value,” he said.

“Failing to maintain a luxury watch effectively could reduce its value by up to 40%!”

Trust Luxe Watches to preserve and enhance the beauty of your cherished watch, ensuring it stands the test of time. 


A good luxury watch will last for generations, but they can suffer wear and tear just like anything else. We recommend you get your watch serviced approximately every five years, or repaired whenever you notice any issues. This will extend the lifespan of your timepiece.

To utilise the brand-new service centre, customers can contact us on 020 3666 0364 for a pre-paid shipping pack or visit the boutique in High Street, Epping in Essex. Your watch will be insured for up to £25,000.

If you have any questions regarding the service centre or a particular timepiece you would like us to look at, we would love to hear from you.